Frequently Asked Questions (FAQ)

Question : What time should you go to avoid crowds?

Answer : In the afternoon Book your trip that depart after 11am.

Question : Can you leave the luggage at the pier?

Answer : Yes, you can leave your luggage at our welcome lounge in the morning (CCTV 24/ 7)

Question : Can you provide special food request?

Answer : Absolutely, we can prepare meals for customers who have allergies, dietary restrictions or special requirements

including :

• Lactose-Free / Dairy-Free

• Gluten-Free

• Low FODMAP

• Low Sodium / Heart-Healthy

• Diabetic / Low-Carb

• Vegetarian

• Vegan

• Pescatarian

• Kosher

• halal

Question : What time does the trip start?

Answer : The boat will depart at 9.45 am., we pick up at the hotel before the departure time. The pick up time will range differently.

Question : Where do you pick up customer?

Answer : All hotels or any residences in Phuket.

Question : Do you need to bring passport for the trip?

Answer : NO, only a picture of your passport on your phone is perfectly fine (fill in travel insurance purpose)

Question : Do you need to book earlier?

Answer : Yes, our booking usually fully booked before 10 pm.